Shipping Policy
KBC - THE SINGLE SOURCE FOR ALL YOUR HORSE NEEDS
At KBC International, we work with you to ship your quality equine supplies in the fastest and most economical way possible. If you have your own Fed Ex or UPS account let us know and we can ship it that way.
WE OFFER SHIPPING WITH UPS GROUND. FED EX AVAILABLE UPON REQUEST.
We normally ship via UPS ground. Shipping charges are calculated automatically when checking out of our online store based on current UPS rates. You may also choose to ship via 2nd Day Air or Next Day Air by calling our customer service. If you would like to use an existing Fed Ex account, please call our offices for assistance. Customer Service: 800-928-7777.
Most In stock orders are processed and shipped within two to three business days!
At KBC International, we work with you to ship your quality equine supplies in the fastest and most economical way possible. If you have your own Fed Ex or UPS account let us know and we can ship it that way. Allow additional time for customized or engraved nameplates.
If we don’t have it, we’ll get it!
We will attempt to ship complete orders; however, if for some reason an item is on backorder, partial orders may be shipped in order for you to get your items as quickly as possible. We will notify you in a timely manner if an item is backordered. That way you can decide whether to wait, choose another item, or cancel the backordered item!
Flat Rate Shipping
Orders less than $65 are charged a $9.00 flat rate shipping fee. Vaccines are included in the $9 flat rate shipping for vaccines orders over $65 via 2nd Day UPS Shipping. Exclusions include heavy items, oversized items, bulky item and retail pickup only items.
Free Ground Shipping
KBC’s offers FREE shipping on non-FOB items over $65 shipped to the contiguous United States. FOB items include heavy items, oversized items, bulky item and retail pickup only items. Vaccines are not eligible for Free shipping.
FOB Items (Oversized Items)
You will be charged actual ground shipping charges based on total order weight on items marked FOB. FOB items are typically those that weigh over 10 pound or that are large or bulky.
Vaccine Shipping
Vaccines are shipped Monday through Wednesday as UPS 2nd Day.
Vaccines are temperature sensitive items that require insulated packaging and expedited shipment.
Vaccine orders over $65 are charged a $9 flat rate. Vaccine orders under $65 dollars are charged UPS 2nd Day current rate.
Vaccines are temperature sensitive items that require insulated packaging and expedited shipment.
Vaccine orders over $65 are charged a $9 flat rate. Vaccine orders under $65 dollars are charged UPS 2nd Day current rate.